FAQs About Our Executive Resume Writing & Career Marketing Services

START HERE: A personal message to you from Michelle Dumas +
September 28, 2023

Michelle Dumas Resume Writer Small

The service offerings on this site are the culmination of more than 25 years of successful experience. During this time, I have been privileged to work with thousands of executives, professionals, and leaders all across the U.S. and worldwide in developing their resumes and other career marketing documents.

I launched these offerings because of my ongoing dedication and commitment to delivering unparalleled service and quality to my clients. As demand for my services as an executive resume writer and career marketing strategist grew to far exceed the time available, a new model for delivery of my services to you was essential. The service offerings on this site were born of that need and provide me with a way to deliver dedicated, personal attention to a very select number of clients.

Today, the offerings you will find on this site are the ONLY way to work with me one-on-one.

That’s right. Because it takes time, collaboration, and intense attention to quality and detail to create truly compelling, powerful, results-generating executive and professional career marketing portfolios, I make certain that I give you – and you exclusively – all of the time and attention you need.

When you hire me you benefit from not only my preeminent experience and expertise but from my exclusive, personal attention focused only on you and the creation of your career marketing portfolio. I would be honored to work with you. But my schedule fills up very quickly, so if you are ready, please reserve your spot today. Of course, if you have any questions, I will be happy to answer them. Just send a quick email, book a free introductory consultation, or give my office a call. 800-644-9694


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What can I expect when I work with Michelle? +

As a professional executive resume writer and career branding and marketing specialist, if there is one thing I have learned, it is that nobody sets out to be average. In fact, what people truly want is to be extraordinary...to live a life that matters...to do work that has meaning.

I believe in the potential of my clients to achieve this...to live an extraordinary life and to find work that energizes, excites, and challenges them. Work that they are fulfilled and rewarded by personally, professionally, and financially.

My passion is helping my clients move forward confidently in their job searches. I create powerful, engaging, branded...

❖ resumes,
❖ LinkedIn profiles,
❖ executive biographies,
❖ job search letters,
❖ and other personal marketing tools

...that propel careers forward, empowering clients to land the jobs they want, and reach their highest potential and goals.

Who am I? I am an award-winning professional resume writer, widely recognized as a foremost expert nationwide. Founded in 1996, my firm is one of the longest-standing leaders in the industry, an internet pioneer respected for our unmatched expertise, quality, and commitment to our clients.

What can you expect from me?

▶▶ PERSONALIZED SERVICE! I care about my clients and want to get to know you personally, to meet your needs and exceed your expectations. My goal is to make you a "raving fan" and client for life--working with you at each career step.

▶▶ INTENSIVE EXPLORATION! I listen deeply, ask thoughtful questions, and have a natural intuitive gift and a talent for powerful writing that I will put to work in identifying and articulating your personal brand and career story in an engaging, results-generating way.

▶▶ CUTTING-EDGE STRATEGY & QUALITY! Differentiating me in an industry that often produces mediocre, cookie-cutter resumes that do job seekers more harm than good, I uphold the highest standards of excellence in every aspect of my work. I am obsessive about quality and about producing results for my clients.

Award-winning Quality



Active Industry Leader


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Top Credentials






▶▶ Published author and contributor - articles and resumes published in more than a dozen books

▶▶ Top industry certifications - NCRW, NCOPE, CPRW, CPBS, JCTC, CEIP-  one of the only resume writers in the world with all 6 credentials

▶▶ Superb quality - 2X winner of PARWs Best resume contest and 4X nominee/3X winner of the prestigious TORI award for resume writing excellence

▶▶ Recognized industry leader - active member of the industry's top organizations. Member of The NRWA Board of Directors; more than a decade as a consultant on executive resumes to Execunet

▶▶ Authoritative expertise - trained,mentored, and set quality standards for nationwide resume writers as a member of The NRWA Certification Commission (1998-2004) and Advisory Board (2006-present)

▶▶ Internet pioneer - providing web-based services to job seekers around the globe, since 1996

Author of:


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How is the Elite VIP program different from what other executive resume writers provide? +

If you have spent even a minimal amount of time comparing various resume writing and career marketing firms, you have almost certainly recognized a major problem.

The business models employed by nearly all professional resume writing firms rely on one common factor: volume. No matter whether the company is a privately owned practice or is one of the large chain firms, their goal is the same: to drive as much business in the door as possible.

Unfortunately, this volume model is the cause of many problems, especially for the DISCRIMINATING PROFESSIONAL who expects FIRST-RATE SERVICE.

When you work with a private practice, you may get lucky and be paired with the firm’s principal, but you always know that you are just one of many. Your work with the writer is rushed to make time for the next client, quality may suffer, and your needs are never fully satisfied.

Working with a large firm can be an experience that is even more trying. These big-budget, high-volume firms often employ a large staff of freelance writers. But turnover is high, the writers very often have questionable credentials and very little experience, and you have no say in who you are paired to work with. Again, your needs are never fully satisfied.

As an executive, you deserve better than this. You NEED more than this. The demands on you in the job market are much more complex than those of the average worker!

You need a skilled partner and expert in executive career marketing; someone who will WORK WITH YOU EXCLUSIVELY, ONE-ON-ONE to create a dynamic portfolio of personal marketing documents that fully and accurately reflect your brand and your unique value proposition.

Someone who is a MASTER in her craft – a deeply experienced, PROVEN expert in developing personal executive marketing documents that build competitive advantage and drive results in the executive job market.

But most importantly, someone who is absolutely dedicated to providing you with exclusive, one-on-one service and all the marketing tools you will need to conduct a fast, effective, multi-pronged search to out-compete and WIN in the executive job market.

With more than a decade of experience writing resumes for thousands of professionals, senior managers, and executives – Directors, Vice Presidents, Presidents, CEOs, COOs, CIOs, CFOs and more – I am the career marketing partner you seek.

Because I am absolutely committed to providing service excellence and producing resumes and other career marketing documents, tools, and solutions that generate extraordinary results, I no longer work one-on-one except with a very select number of executives and professionals.

What if I want my portfolio developed but I'm not quite ready to start my job search? +

No problem! In fact, the best time to have your executive career portfolio developed is before you need it.

What is your guarantee? +

I am so confident in my services that I offer a 100% satisfaction guarantee. If you follow through with the project and are not completely satisfied with the quality of my services and the deliverables I have prepared for you, just request a refund within seven days of receiving the proofs.

However - when you book my services, you are asking me to make a big commitment to you - essentially setting aside an entire week of my time to focus solely on your project. In return I ask you to make a commitment to me. Your payment is a RETAINER for my services and is not refundable simply because you change your mind or don't follow through with your part of the project (gathering the information I ask for). I don't want to scare you! This has never been a problem, and I certainly don't anticipate it will be one. I just want to be certain that you understand there is a commitment involved.

100% Money Back Resume Writing Guarantee

How do you get information from me? Do you use worksheets, telephone interviews, or some combination? +

My process combines intake worksheets with telephone interviews. I will have you complete an intake worksheet that I developed and have been refining for the past 25+ years. This is approximately 12 pages long and will likely take you several hours to complete. Many of my clients have reported that this worksheet process is an extremely valuable one in that it helps them to focus and think about their career and achievements in new ways. I've found that I get much more complete and accurate information when clients have the opportunity to sit with the questions, go away and think about them, do research - all on their own timetable - rather than being on the spot to answer them in a phone interview. But once the worksheet is complete and submitted to me, I will be in touch with you by telephone, to go over areas that aren't quite clear to me and to probe for more detail when necessary.

I need a special document written that I don't see on your list of deliverables, can you still write it for me? +

Probably. Just discuss your needs with me and we might decide together to substitute it for one of the other documents on the list of deliverables. However, it is important for you to know that my primary concern is to meet your needs. Often, while working on a client's portfolio I'll realize that a particular document would be especially helpful to them based on the job search strategies that we've discussed. In these cases, its common for me to go above and beyond, creating an extra letter, or an addendum, or a slightly different version of your resume...meeting whatever need it was that I detected.

Do you have any references? +

Absolutely! You can read through many of them by clicking here. You will also find dozens and dozens more referrals on my LinkedIn profile.

I'm interested but still unsure, what is the first step? +

Please call to talk with us in person. We will be happy to answer all your questions, discuss your needs, and help you decide if Michelle's services are right for you. 800-644-9694 (Please leave a message if we don't immediately answer and we WILL call you back.) You are also welcome to schedule a free 30-minute introductory consultation.

What will be my investment for your program? +

There are a number of options and payment plans available.

Current pricing and services can always be reviewed here.



When you invest in my Executive Resume Writing & Career Marketing VIP services it is at NO RISK whatsoever, because if you follow through with the project and are not fully 100% satisfied with the quality of the services and deliverables that I provide, within one week of receiving the proof documents you can destroy the electronic copies of the proof files, return any other products or materials sent to you, and can request and receive a full 100% refund.

What about updates in the future? Can you help me with that? +

Yes! I'm happy to assist you with updating your resume and all the documents that make up your executive portfolio. The vast majority of my clients come back to work with me year after year, benefiting from my support during each step of their careers. I will update all the documents that make up the original portfolio I created for you (e.g., your resume or resumes, biography, value profile, biography, letters, references, etc.) and also your LinkedIn profile.

If you are a past client considering the updating service, PLEASE plan ahead and do not leave it for the last minute. My turnaround for an update project is typically about 15 business days (three weeks). While rush service (within 5 business days) may be available, there is an additional charge and my availability to provide rush service is not guaranteed.

Please call us at 800-644-9694 to learn more.


When you invest in my Executive Resume Writing & Career Marketing VIP services it is at NO RISK whatsoever, because if you follow through with the project and are not fully 100% satisfied with the quality of the services and deliverables that I provide, within one week of receiving the proof documents you can destroy the electronic copies of the proof files, return any other products or materials sent to you, and can request and receive a full 100% refund.


The Next Step...

Book your project today. Or, if you still have questions, book an free, introductory 30-minute discovery consultation. One-on-one, we will discuss your needs, answer your questions, and help you determine if Michelle's services are right for you. And if they aren't we'll do our best to point you in the right direction for another provider There is no obligation and even if you choose not to proceed with Michelle, you win!

Resume Writing Money Back Guarantee
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